Course details

Business English 2/2

JA4 Acad. year 2010/2011 Summer semester 3 credits

Current academic year

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The course develops the students' skills: speaking, reading, listening and writing for business situations, business correspondence, using telephone in business, talking about the company, its organization, staff responsibilities, products and services, money matters, non-payment problems, taking part in interviews, meetings, negotiations, and for making presentations about the company and its products. Students will work in class with the department's textbooks.

Guarantor

Malíková Dagmar, PhDr. (DFL FEEC BUT)

Language of instruction

Czech, English

Completion

Credit+Examination (written+oral)

Time span

26 hrs exercises

Assessment points

100 exam

Department

Subject specific learning outcomes and competences

The students will learn to communicate in business situations - to speak on telephone, to write business letters, to talk about the company, its products and money matters, to make presentations.

Learning objectives

The course develops the students' basic skills for talking to people in business situations, business correspondence, presentation of the company and its products, talking about money matters, applying for jobs, taking part in meetings, and negotiations. Note: this is a two-semester course.

Prerequisites

Prerequisite kwnowledge and skills

Successful passing the course JA4/1.

Study literature

According to teacher hints.

Fundamental literature

  • V. Hollett: Business Objectives, Oxford University Press
  • L. Jones and R. Alexander: New International Business English, Cambridge University Press
  • I. Mackenzie: Financial English, Language Teaching Publications, Hove, England
  • V. Hollett: Meeting Objectives, Oxford University Press
  • A. Ashley: Commercial Correspondence, Oxford University Press
  • Authentic materials

Syllabus of lectures

  • Company
  • Jobs, responsibilities
  • Activities, achievements
  • Applying for a job
  • Interview
  • Telephoning
  • Making arrangements
  • Product description
  • Sales
  • Complaints and apologies
  • Process description
  • Giving instructions
  • Revision, autumn semester test written
  • Visiting a company
  • Socializing
  • Meetings
  • Negotiations
  • Money matters
  • Budget, accounting
  • Invoicing, payments
  • Presentations
  • Main parts of a presentation
  • Describing trends
  • Conclusion
  • Questions
  • Revision, spring semester test written

Syllabus of numerical exercises

  • Talking about a company, its structure, premises and facilities
  • Describing jobs and responsibilities
  • Talking about a company´s targets, activities, achievements, reporting
  • Letter of application, CV
  • Talking about education, work experience, interests, achievements, expectations
  • Making telephone calls, messages, contacting people, exchanging information, oonfirmation in writing
  • Arranging meetings, appointments, schedules, invitations
  • Size and dimensions, shapes, materials, main features, specifications
  • Offering goods, placing orders, deliveries, prices
  • Making complaints, faults, letter of complaint, letter of apology
  • Process description, oral and written
  • Instructing people how to do things, asking people to do things
  • Revision, autumn semester test written
  • Taking people round the company, giving information
  • Social conversation with business contacts, entertaining guests
  • Chairing a meeting, suggestions, agreement, disagreement
  • Negotiating prices, delivery times, terms of sale
  • Forms of money, currencies, prices
  • Income and expenditure, budget cuts
  • Invoicing customers, acknowledgement of payment, requesting payment
  • Preparing a presentation, addressing the audience, introduction, main points
  • Preparing the main parts of a presentation, explanations to figures
  • Describing graphs, mathematical expressions
  • Concluding a presentation, summarizing
  • Asking and answering questions
  • Revision, spring semester test written

Progress assessment

progress assessment, presentations

Exam prerequisites

semester test
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