Thesis Details

Informační systém technické podpory

Master's Thesis Student: Boháček Petr Academic Year: 2006/2007 Supervisor: Květoňová Šárka, Ing., Ph.D.
English title
Information System of Technical Support
Language
Czech
Abstract

This master's thesis deals with the analysis of the requirements placed on the technical support information system which should be used in the software developing company. The basic functions of this system are the collecting of information about all kinds of work which the company employees concentrate on and the possibility of statistics generating. Moreover, it is also possible to implement further extensions to the system which will not only enable other functions, that are not related to the primary goal of the system, to be integrated; but also to define new user roles, for which various limited parts of the system will be accessible.  

Keywords

Technical support, software testing, operative planning, tactic planning, IS design, IS life cycles, IS modeling, RUP.

Department
Department of Information Systems FIT BUT
Degree Programme
Information Technology, Field of Study Information Systems
Files
Status
defended, grade B
Date
18 June 2007
Reviewer
Rychlý Marek, RNDr., Ph.D.
Committee
Zendulka Jaroslav, doc. Ing., CSc. (DIFS FIT BUT), předseda
Bartík Vladimír, Ing., Ph.D. (DIFS FIT BUT), člen
Drahanský Martin, prof. Ing., Dipl.-Ing., Ph.D. (DITS FIT BUT), člen
Šlapal Josef, prof. RNDr., CSc. (DADM FME BUT), člen
Švéda Miroslav, prof. Ing., CSc. (DIFS FIT BUT), člen
Vojnar Tomáš, prof. Ing., Ph.D. (DITS FIT BUT), člen
Citation
BOHÁČEK, Petr. Informační systém technické podpory. Brno, 2007. Master's Thesis. Brno University of Technology, Faculty of Information Technology. 2007-06-18. Supervised by Květoňová Šárka. Available from: https://www.fit.vut.cz/study/thesis/5045/
BibTeX 
@mastersthesis{FITMT5045,
    author = "Petr Boh\'{a}\v{c}ek",
    type = "Master's thesis",
    title = "Informa\v{c}n\'{i} syst\'{e}m technick\'{e} podpory",
    school = "Brno University of Technology, Faculty of Information Technology",
    year = 2007,
    location = "Brno, CZ",
    language = "czech",
    url = "https://www.fit.vut.cz/study/thesis/5045/"
}

Theses

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