Thesis Details

Reportingové služby software pro telemarketingová centra

Master's Thesis Student: Sušil Martin Academic Year: 2006/2007 Supervisor: Ráb Jaroslav, Ing.
English title
Reporting Services for Telemarketing Software
Language
Czech
Abstract

This work covers extension of the existing telemarketing software. Functions for creating userdefined report were added to this software.The server side is based on the PostgreSQL 8.2 database server. The client side is implemented inlanguage C# using Visual Studio 2005 as development environment.

Keywords

CTI, telemarketing, call centrum, SQL, ADO.NET, reporting

Department
Department of Information Systems FIT BUT
Degree Programme
Electrical Engineering and Computer Science, Field of Study Computer Science and Engineering
Files
Status
defended, grade A
Date
21 June 2007
Reviewer
Ščuglík František, Ing., Ph.D.
Committee
Dvořák Václav, prof. Ing., DrSc. (DCSY FIT BUT), předseda
Burget Radek, doc. Ing., Ph.D. (DIFS FIT BUT), člen
Eysselt Miloš, Ing., CSc. (DCSY FIT BUT), člen
Hanáček Petr, doc. Dr. Ing. (DITS FIT BUT), člen
Janoušek Vladimír, doc. Ing., Ph.D. (DITS FIT BUT), člen
Vondrák Ivo, prof. Ing., CSc. (FEI VSB), člen
Citation
SUŠIL, Martin. Reportingové služby software pro telemarketingová centra. Brno, 2007. Master's Thesis. Brno University of Technology, Faculty of Information Technology. 2007-06-21. Supervised by Ráb Jaroslav. Available from: https://www.fit.vut.cz/study/thesis/5888/
BibTeX 
@mastersthesis{FITMT5888,
    author = "Martin Su\v{s}il",
    type = "Master's thesis",
    title = "Reportingov\'{e} slu\v{z}by software pro telemarketingov\'{a} centra",
    school = "Brno University of Technology, Faculty of Information Technology",
    year = 2007,
    location = "Brno, CZ",
    language = "czech",
    url = "https://www.fit.vut.cz/study/thesis/5888/"
}

Theses

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