Thesis Details
IT Monitoring and Management System with DCMM
IT development team sees IT management as leaders that keep IT department and IT projects going. Close-mindedness of the company management is seen often as a problem of IT management. However in DCMM terminology, leads of the management should discuss problems between the two parties in even matter. Discussion in such way has positive impact on the IT department employees and the product development. The proposed system allows users (IT managers) to manage and visualise IT department resources, project stage and current IT management of project in DCMM perspective. The main focus is set to extraction of a set of records from various tools that are coupled to stories. These stories forms a sequence of related steps that have positive or negative impact on business. The DCMM metrics were implemented to help IT management decide based on the metric whether to go with new ideas or to stay away from being innovative. While using the implemented system a management is able to choose whether sticking with DCMM helps to be innovative or whether the company should stick with current management model. Based on the current and previous events that happened which created tool shows, there is need to use management analysis to gain new knowledge.
IT management, DCMM, services, software products
Hruška Tomáš, prof. Ing., CSc. (DIFS FIT BUT), člen
Matoušek Petr, doc. Ing., Ph.D., M.A. (DIFS FIT BUT), člen
Meduna Alexander, prof. RNDr., CSc. (DIFS FIT BUT), člen
Polčák Libor, Ing., Ph.D. (DIFS FIT BUT), člen
Rychlý Marek, RNDr., Ph.D. (DIFS FIT BUT), člen
@mastersthesis{FITMT22248,
author = "Martin Va\v{s}ko",
type = "Master's thesis",
title = "IT Monitoring and Management System with DCMM",
school = "Brno University of Technology, Faculty of Information Technology",
year = 2021,
location = "Brno, CZ",
language = "english",
url = "https://www.fit.vut.cz/study/thesis/22248/"
}