Thesis Details

Chatbot v podnikovém informačním systému

Master's Thesis Student: Novák Miroslav Academic Year: 2018/2019 Supervisor: Kreslíková Jitka, doc. RNDr., CSc.
English title
Chatbot in an Enterprise Information System
Language
Czech
Abstract

This diploma thesis deals with problems of development of chatbots. The theoretical part of the thesis introduces the concept of the conversational interface in general and analyzes available technologies for its development. The practical part deals with the design and implementation of a particular chatbot, whose goal is to be a virtual assistant in the process of selecting and purchasing goods. This is accomplished by connecting the chatbot to the product information management system using OData web services. One of the biggest problems was to determine the order of questions asked about product properties. For the implementation was used decision tree theory.

Keywords

chatbot, natural language processing, artificial intelligence, text and voice recognition, product information management, .NET

Department
Department of Information Systems FIT BUT
Degree Programme
Information Technology, Field of Study Management and Information Technologies
Files
Status
defended, grade B
Date
17 June 2019
Reviewer
Rychlý Marek, RNDr., Ph.D.
Committee
Kreslíková Jitka, doc. RNDr., CSc. (DIFS FIT BUT), předseda
Bařina David, Ing., Ph.D. (DCGM FIT BUT), člen
Češka Milan, doc. RNDr., Ph.D. (DITS FIT BUT), člen
Chudý Peter, doc. Ing., Ph.D. MBA (DCGM FIT BUT), člen
Polášek Ivan, doc. Ing., Ph.D. (FIIT STU), člen
Zendulka Jaroslav, doc. Ing., CSc. (DIFS FIT BUT), člen
Citation
NOVÁK, Miroslav. Chatbot v podnikovém informačním systému. Brno, 2019. Master's Thesis. Brno University of Technology, Faculty of Information Technology. 2019-06-17. Supervised by Kreslíková Jitka. Available from: https://www.fit.vut.cz/study/thesis/20456/
BibTeX 
@mastersthesis{FITMT20456,
    author = "Miroslav Nov\'{a}k",
    type = "Master's thesis",
    title = "Chatbot v podnikov\'{e}m informa\v{c}n\'{i}m syst\'{e}mu",
    school = "Brno University of Technology, Faculty of Information Technology",
    year = 2019,
    location = "Brno, CZ",
    language = "czech",
    url = "https://www.fit.vut.cz/study/thesis/20456/"
}

Theses

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