Course details

Business English for Intermediate Students

AOA Acad. year 2009/2010 Summer semester 3 credits

Current academic year

The course is focused on develoment of language skills and mastering of vocabulary used in business, mainly concerning company organization, responsibilities, job applications, interviews, products and services, production processes, sales and orders, complaints, money matters, communication, e.g. telephoning, correspondence, negotations, meetings, presentation of the company, its products and services. Students will work with textbooks and materials offered by the department.

Guarantor

Language of instruction

Czech

Completion

Credit+Examination

Time span

  • 26 hrs exercises

Department

Instructor

Subject specific learning outcomes and competences

Students will learn how to communicate in business situations, e.g. speak on telephone, write business letters, talk about the company, its products, promotion and sales, and money matters, make presentations.

Learning objectives

The course develops students' language skills for talking to people in business situations, business correspondence, presentation of the company and its products, promotion and sales, talking about money matters, communication in a company, and negotiations.

Prerequisite knowledge and skills

Knowledge of English at an intermediate level is required, completed course at the level of XAN3.

Study literature

  • S. Sweeney: English for Business Communicatiion, C.U.P., 2003.
  • l. Jones: Working in English, C.U.P., 2001.
  • B. Mascull: Business Vocabulary in Use, C.U.P., 2002.
  • A. Ashley: Commercial Correspondence, O.U.P., 2003.
  • I. Mackenzie: Financial English, Language Teaching Publications, Hove, England, 1996.

Syllabus of seminars

The company, its organization, communication in the company, meetings, production process, products, promotion and sales, invoicing, payments, banking products, complaints, achievements, trends, graph description, negotiations

Syllabus of numerical exercises

  1. The company, its organization, premises, facilities, presentation.
  2. Communication in the company: Telephoning, messages, exchange of information, meetings.
  3. Description of products, promotion and sales.
  4. Description of production process, instructions.
  5. Description of jobs, CV, interview.
  6. Goods, orders, deliveries.
  7. Money matters, invoicing, payments.
  8. Complaints and response to complaints.
  9. Achievements, plans, trends, graph reading.
  10. Socializing, cultural differences.
  11. Banking products, the budget.
  12. Negotiations.
  13. Revision, test.

Progress assessment

1. credit, maximum number of points 40, 20 for listening, 20 for test 2. examination written and oral - 60 points, 30+30, 3 credits

Teaching methods and criteria

Work with business vocabulary, its application in writing and speaking tasks, multimedia tasks, simulation of business situations, role play, pairwork, group work, individual presentations.

Controlled instruction

The content and forms of instruction in the evaluated course are specified by a regulation issued by the instructor responsible for the course and updated for every academic year.

Course inclusion in study plans

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