Thesis Details

CRM systém pro neziskovou organizaci

Bachelor's Thesis Student: Pospěch Jan Academic Year: 2021/2022 Supervisor: Bartík Vladimír, Ing., Ph.D.
English title
CRM System for a Non-Profit Organization
Language
Czech
Abstract

The bachelor thesis deals with the implementation of a CRM system for a non-profit organization. It provides an introduction to existing CRM platforms and compares their strengths and weaknesses. The implementation of the system begins with the identification of the client's requirements and user stories. Then the requirements are analyzed and designs are created using the UML methods. Once the designs are approved, the project is implemented and tested. Finally, the thesis evaluates the results and suggests further options for the project development.

Keywords

CRM system, CRM, non-profit organisation, system, object, integration

Department
Degree Programme
Files
Status
not defended
Date
16 June 2022
Reviewer
Committee
Kolář Dušan, doc. Dr. Ing. (DIFS FIT BUT), předseda
Chudý Peter, doc. Ing., Ph.D. MBA (DCGM FIT BUT), člen
Kekely Lukáš, Ing., Ph.D. (DCSY FIT BUT), člen
Lengál Ondřej, Ing., Ph.D. (DITS FIT BUT), člen
Rychlý Marek, RNDr., Ph.D. (DIFS FIT BUT), člen
Citation
POSPĚCH, Jan. CRM systém pro neziskovou organizaci. Brno, 2022. Bachelor's Thesis. Brno University of Technology, Faculty of Information Technology. 2022-06-16. Supervised by Bartík Vladimír. Available from: https://www.fit.vut.cz/study/thesis/24503/
BibTeX
@bachelorsthesis{FITBT24503,
    author = "Jan Posp\v{e}ch",
    type = "Bachelor's thesis",
    title = "CRM syst\'{e}m pro neziskovou organizaci",
    school = "Brno University of Technology, Faculty of Information Technology",
    year = 2022,
    location = "Brno, CZ",
    language = "czech",
    url = "https://www.fit.vut.cz/study/thesis/24503/"
}
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